Sheila, Operations Manager / New Patient Contact / Historian - 8 year(s), 8 month(s)
Sheila@coem.com

• New patient contact via telephone and internet, answering new patient questions and scheduling of new patient appointments.
• Works closely with the Center's bookkeeper and advisor
• Handles inventory of office supplies and Vendor accounts.
• Personnel manager / Human Resources.
• Provides full range of services to new patients, including assisting doctors with initial evaluation of patient history and physical examination, creation and coordination of treatment plan, and extensive patient education.
• Provides assistance to our patients with insurance problems.
• Oversees daily operations of the Center including Charleston Health Partners. Works closely with bookkeeper, consultant and webmaster.
• Handles facility maintenance
• Monthly patient billing and collections.
• Assists Front Office Coordinator in scheduling follow-up appointments, checking patients in and out and answering the telephone.

Tammy, Front Office Coordinator - 6 year(s), 9 month(s)
frontdesk@coem.com

• Answers phones
• Checks patients in and out
• Assists Operations Manager with insurance and scheduling of new patients.
• Schedules follow-up appointments for patients.
• Prepares patient charts
• Keeps Dr. Lieberman on schedule
• Provides assistance to our patients with insurance problems.
• Confirm patient follow up appointments.

Paula, Front Office Assistant - 4 year(s), 6 month(s)
frontstaff@coem.com

• Primary contact for all new patients via telephone and internet, answering new patient questions and scheduling of new patient appointments.
• Reviews and appropriately distributes all incoming mail.
• Handles correspondence from insurance companies.
• Answers phones and scheduled follow up appointments for patients
• Assist Front Office Coordinator in checking out patients.
• Provides assistance to our patients with insurance problems.
• Maintain Thermography patient log and send appointment reminders to thermography patients.
• Keeps Dr. Callaghan on schedule
• Back up Detox Technician when needed.

Mary, Part Time Front Office Assistant (afternoons 2:00 - 5) - 12 year(s), 8 month(s)
mary@coem.com

• Assists all departments with photocopying
• Assists Dr. Lieberman with scholarship research and writing of papers
• Assists in preparation of new patient packets, new charts, etc.
• Handles inventory of nutrients including unpacking and stocking
• Maintains supply levels for all in-house forms

Bette, R.N., Family Nurse Practitioner - 4 year(s), 8 month(s)
bette@coem.com

• Provides full range of services to new patients, including assisting doctors with initial evaluation of patient history and physical examination, creation and coordination of treatment plan, and extensive patient education.
• Perform basic physical examinations.
• Do independent follow ups and monitor patient progress.
• Share call with the physicians.
• Assist in performing venipunctures, mixing, starting and monitoring IV’s.
• Biodetoxification coordinator.
• Performing specialized tests and procedures including: 1) Allergy Testing, 2) Heart rate variability cardiac output, 3)Vision contrast sensitivity, 4) Thermography / technical and educational, 5) Assist when able in writing reports and letters regarding patient needs when required.

Ann, Allergy Testing Room Coordinator - 12 year(s), 3 month(s)
testing@coem.com

• Performs allergy testing
• Trains and supervises testing room staff
• Works with the Mixing Lab Supervisor to maintain viability of antigens
• Maintains inventory of all necessary testing room supplies
• Maintains allergy testing documentation in patient charts
• Maintains patient reference library
• Assists front office and clinical coordinator, when available
• Assists front office when available.
• When available, Ann has been trained to handle new patients, including assisting doctors with initial evaluation of patient history and physical examination, creation and coordination of treatment plan, and extensive patient education.

Sandy, Mixing Lab Supervisor - 22 year(s), 8 month(s)
mixinglabsup@coem.com

• Answers patient questions and inquiries
• Handles hair analysis testing for patients
• Maintains all mixing lab documentation
• Maintains contacts with all vendors
• Maintains inventory of all necessary mixing lab supplies
• Oversees mixing laboratory operations including production and distribution of lab orders
• Responsible for quality assurance and control of antigens
• Trains and supervises mixing lab clerical and technical staff

Lisa, Mixing Lab Clerk - 10 year(s), 6 month(s)
mixinglab@coem.com

• Assists front office in telephone answering and patient scheduling
• Maintains contact with all vendors and updates information from all manufacturers used
• Orders, receives, and reconciles nutrients/supplements to maintain in-house inventory
• Organizes and types labels for incoming lab orders
• Organizes, packs up and prepares orders for mailing
• Reviews invoices from nutrient/supplement vendors for accuracy

Elaine, Biodetoxification Technician/Lab Technician - 7 year(s), 5 month(s)
biodetox@coem.com

• Assists in blood drawing, venipuncture and IV therapy
• Assists in various administrative duties where possible
• Ensures scheduling of patients for various treatment protocols as necessary, including: Massage, LBG, physician appointments, IV’s, allergy testing, etc.
• Keeps facility clean and in working order
• Maintains all necessary biodetoxification program supplies
• Maintains all necessary paperwork & documentation
• Oversees biodetoxification program on daily basis
• Provides patient education to biodetoxification patients

Mindelle, M.ED LPC - 7 year(s), 8 month(s)
info@coem.com

Ms. Seltzer is a Licensed Professional Counselor and a member of the National Board of Certified Counselors. She facilitates a weekly wellness group at the Center for Occupational and Environmental Medicine, but is also available to work with groups,families, couples, and individuals for private counseling.

Kathy, Information Systems Specialist / Webmaster - 18 year(s), 2 month(s)
kiler@coem.com

• Responsible for COEM’s computer system including software, hardware and network - installation, maintenance & upgrades
• Responsible for research, recommendation and implementation of new technology
• Maintains COEM’s web site and email administration
• Maintains technology related supplies & vendor contact
• Responsible for training employees on use of computer
• Responsible for database maintenance & upgrades of Medical & scheduling software
• Assists with special projects
• Responsible for backup & restore systems
• Helps with graphic designs, layout and other advertising needs

June, Laboratory Technician - 3 year(s), 1 month(s)
labtech@coem.com

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843-572-1600
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